Form Field to Submit Free Text?

[Karyn_Hill]

We want to allow people who are filling out one of our forms (for webinars) to submit advance questions to be answered in that webinar. Is there a way to do this and have the information either stored on the record or sent in an email to a designated person?

[SanfordWhiteman · Accepted solution]

Of course! A Textarea -- like any other field.

Now, if you're going to reuse the Textarea for multiple webinars -- a very good idea to eliminate proliferation of old hidden fields, not to mention obsolete data -- then you'll want to give the field a generic name, like nextPreWebinarQuestions. And you'll want to prefix the field value with the name and/or date of the webinar, so it's easily identifiable on its own. ("2018-12-09 Submission Practices: How do armbar?") You can use a Change Data Value for that, although I would usually use JavaScript on the form because I'm comfortable there.

[Karyn_Hill]

Thanks! Do you know how I might get it to email the response to someone? I did look in Marketo Docs but wasn't able to find anything about that. Of course, the name might be something other than what I searched for, but I also went down the list of topics in Marketo Docs.

[SanfordWhiteman]

Look for Send Alert, that's what it's for.

[Karyn_Hill]

Awesome, thanks!