Foreign language characters not supported in Marketo?

[Anonymous]

Hi everyone!

I'm wondering if anyone else has had any issues with specific characters like “ä”, “ü” letters not being recognized in Marketo after uploading a lead list? Having to go in and update the letters manually is not exactly the most efficient way to do this, so I'm wondering if anyone has found a work around to automatically update a setting in Marketo to include different languages outside of English so those characters will be recognized across the board.

Thanks!

Alex Bursch

[Dan_Stevens_]

Alex - all you need to do is export your Excel list as a Unicode .txt file.  Then when importing into Marketo, select "tab-delimited" as the file type.

[Josh_Hill13]

You need to save as UTF8.

1. Save as CSV file.
2. Open in Notepad
3. Save As CSV with UTF8 (near ok button)
4. should work fine.

[Anonymous]

I create a file that fix Data Bases also it save it directly into UTF8 and CSV,

You should do the same... with a Macro