Hi,
I edited an email template to update the footer background-color, and it shows new updated color on the template preview. But a couple of emails created using this same template does not show the update. Not sure what could be the reason, any ideas?
Thank you!
Did you open and reapprove the existing emails?
yes
Could you clarify that the email footer section is editable at the email level? If it is editable then you’d need to make the same changes at the email level as well.
No not editable at the email level. Edited at the template level, but doesn't reflect the change