I've built email templates for our sales team to use with their Outlook accounts, but the font size is not translating properly. For emails I build in Marketo, the font size is reduced in Outlook, and I can't get it to the size I need it.
Here is how it is changing (where the first number is Marketo, the second number is Outlook)
Marketo = Outlook
16 point font = 12 point font
14 point font = 10.5 point font
12 point font = 9 point font
Will someone please help me figure out what is wrong with the configuration of these emails so that I can get the font size to equal 10 in Outlook?
Ok, so Marketo uses px for the font size while Outlook uses pt. Here is a chart that shows this http://websemantics.co.uk/resources/font_size_conversion_chart/ . So while Marketo shows 16 px as the font size Outlook is showing the correct size of 12 pt font since Outlook will convert px > pt.
To change this and create other options outside of the three default options, you have to modify the html. Easy peasy to find the solution once you figure out what the problem is.