Nightly batch for scoring mismatch?

JD_Nelson
Level 10 - Community Advisor

Nightly batch for scoring mismatch?

I've noticed that there are some instances that are causing my scoring records to get skewed. Primarily the merging of leads. I was thinking of running a nightly batch to make sure Lead Score = Behavior + Demographic, but I can't seem to pull a list of tokened values, e.g. "Lead Score IS NOT {{lead.behavior score}} } + {{lead.demographic score}}" because the Lead Score field is only accepting numbers.

Is there a way to systematically determine which scores would need to be updated?  (AND/OR, is there a fundamental use case that I'm not thinking of that would indicate an issue elsewhere?)

2 REPLIES 2
John_Clark1
Level 10

Re: Nightly batch for scoring mismatch?

Hi JD,

There isn't currently a way to compare fields in a smart list of flow step the way you're describing.  I've been trying to think of some other way you could do this, but I'm coming up blank.  It's also not currently possible to perform the addition you would need right in the Change Data Value flow step either.

John

JD_Nelson
Level 10 - Community Advisor

Re: Nightly batch for scoring mismatch?

well that's disheartening....