In my Engagement Program the first nested program in the Stream is not working as intended so I'm looking for guidance.
1) First EM is Not part of the Engagement Program - it captures leads into a Program and Sends an email. In this program the Flow step is supposed to enter people into the Engagement Stream; see below for the setup.
2) The Engagement Stream consists of Nested Programs containing EM sends. In the first nested program for the first 2 weeks it did not pull in all the people and this week it did not even run. The nested progams after the first one did run.
First EM Program- designed to then enter people into the Engagement Stream
Engagement Stream with Nested Programs
Hello @JLM ,
There is not enough info to tell.
Some things to look at:
In the first Nested Program of the Stream, which is not working, there are 2 Smart Campaigns:
-1 Smart Campaign which pulls people who clicked a prior EM into being a member of the nested program in order to Exclude them from the EM Send - only 5 current members are in this smart campaign now.
- 1 Smart Campaign to send the Email - see below Smart List. Flow step for this Smart List is just "Send Email"