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Firefox browser with Ghostery Add-on does not display landing pages styles - Marketo

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hakunadev
Level 1

Firefox browser with Ghostery Add-on does not display landing pages styles - Marketo

Due to tracking restrictions, when certain Browser privacy configurations and/or Ad Blockers (not all) are present, the styles are not correctly loaded in the Marketo landing pages.

 

This is a known Marketo issue: https://nation.marketo.com/t5/Product-Discussions/Guided-Landing-Page-and-Ad-Blockers/m-p/56568#M254...

 

But we are using marketo's environment to make new landing pages, so we've been exporting the css and uploading it to the media library so the domain is the same as the landing page URL, and it works. 

 

If we use the css URL created by the marketo's design studio it won't be displayed.

 

Did anyone solved this issue in another way?

 

We make this post to share the solution if anyone has the same issue too 😉

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SanfordWhiteman
Level 10 - Community Moderator

Re: Firefox browser with Ghostery Add-on does not display landing pages styles - Marketo

If you use the Landing Page domain everywhere, this won't be an issue. Not sure what else you're looking for?

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5 REPLIES 5
SanfordWhiteman
Level 10 - Community Moderator

Re: Firefox browser with Ghostery Add-on does not display landing pages styles - Marketo

If you use the Landing Page domain everywhere, this won't be an issue. Not sure what else you're looking for?

View solution in original post

hakunadev
Level 1

Re: Firefox browser with Ghostery Add-on does not display landing pages styles - Marketo

Thanks for the quick reply

 

For example, we have this landing page we built with de design studio:
https://runway.airkit.com/20210121-Webinar-CXPAWebinar-BoostCustomerRetentionandGrowth_On-DemandWebi...

 

When you inspect the code you can see the URL without de name changed:

 

<!-- Libs CSS -->
<link href="//na-ab19.marketo.com/rs/398-CQS-166/images/bootstrap.css" rel="stylesheet">

<!-- Template CSS -->
<link href="//na-ab19.marketo.com/rs/398-CQS-166/images/style-mkto.css" rel="stylesheet">

 

It's an issue for extensions like ghostery, so we are uploading again the CSS files so they can have the same domain and have URLs like this:
https://runway.airkit.com/rs/808-SHH-991/images/bootstrap.css

https://runway.airkit.com/rs/808-SHH-991/images/style-mkto.css

 

Is there another way to solve this issue?

SanfordWhiteman
Level 10 - Community Moderator

Re: Firefox browser with Ghostery Add-on does not display landing pages styles - Marketo

Why do you have two different Munchkin IDs?
hakunadev
Level 1

Re: Firefox browser with Ghostery Add-on does not display landing pages styles - Marketo

Thanks for the reply!

 

Excellent question, we shouldn't have two IDs, it should be just 808-SHH-991, I'm looking into our templates code to see what happened, I assume someone of our team just copy-pasted code from another example... I'll let you know if I find something else.

SanfordWhiteman
Level 10 - Community Moderator

Re: Firefox browser with Ghostery Add-on does not display landing pages styles - Marketo

Yes, this is what you need to decipher. There should be no need to reupload images. Kind of looks like you're using images from another Marketo instance.