Fills out Form "Web page URL" is not working

K_S
Level 2
Level 2

Good day, I am having some troubles with my Web page URL in the fills out form. The URL in the form is not working, but the URL is correct and up to date. If I add another URL the form is working, but not with this one. What could be a possible issue here? The URL is exactly the same I've made previously.

Thank you!

11 REPLIES 11
Michael_Florin
Level 10

Would you give me the link to the landing page that is not working? I can't guess it from your screen shot.

(I think there's a typo on your page. It should be "abhängig vom fehlerfreien Zusammenspiel kritischer Infrastrukturen".)

K_S
Level 2
Level 2

This is the page, which is not working: So reduzieren Sie Ihre MTTR durch Netzwerkautomatisierung 

Thank you for the note!

Michael_Florin
Level 10

Okay, that page looks good to me. Have you ever submitted the form to allow Marketo to see it at least once? (We were discussing a similar case recently here: https://nation.marketo.com/message/218630-re-clicks-link-on-web-page-trigger-not-working-for-smart-c... ).

Anyway, I've submitted your form. You should see my record in your Marketo database now - michael.florin@logmein.com. You should see the Form Submit activity and the Visit Web Site activity. I'm hoping that this should help your trigger campaign find that page too.

K_S
Level 2
Level 2

Wow, it worked, thank you very much! I never had this issue before.

Vladislav_Vagn1
Level 5

Is this a Marketo LP? Is it approved and live?

K_S
Level 2
Level 2

Das ist eine WordPress Seite, wie immer. Die andere Seite funktioniert, nur diese ist nicht annehmbar. Mit http:// oder https:// nimmt er nie an.

Michael_Florin
Level 10

Are you sure Munchkin is deployed on netbraintech.com? I'm not seeing it.

K_S
Level 2
Level 2

It is the same landing page as all others. Here an example: www.netbraintech.com/de-de/whitepaper-mehr-netzwerksicherheit-fur-kritische-infrastrukturen/

And this page works in Marketo.

Michael_Florin
Level 10

That page has Munchkin tracking on it. See screenshot from Ghostery:

pastedImage_1.png

But your homepage https://www.netbraintech.com/ has not. So you must have been selective rolling Munchkin out. And I wonder if the page that doesn't work for you might not have Munchkin as well. That could be the reason you're not seeing it in your Smart Campaign trigger.

K_S
Level 2
Level 2

So, where do I need to put it? As far as I know all our landing pages were working before. And this code, I get it from Marketo, right?

Vladislav_Vagn1
Level 5

Also try adding the http:// or https:// to the beginning there