Re: File Upload where Date Field Shows Previous Day

Anonymous
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File Upload where Date Field Shows Previous Day

We uploaded a file containing leads yesterday, and one of the fields in the file contained a "Meeting Set" date. The field format was MM/DD/YYYY (i.e. 9/15/2014). After the file was uploaded, the Meeting Set field nows show the previous day in Marketo (i.e. 9/14/2014). We're trying to figure out why this is.

My thought is this is a time zone issue, but when I go to My Account --> Location Settings, we're properly setup in PDT. Is Marketo assuming that date fields are EST when uploaded and then converting to PDT, which is causing the field to be pushed 1 day backwards? Any ideas on this would be helpful.
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Anonymous
Not applicable

Re: File Upload where Date Field Shows Previous Day

Hi Kyle,

If this is repeatable, I'd encourage you to reach out to support. That'll let us look into what's happening and explain (or fix) what's going on.