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Failed API Error Curl Error -> 60: Peer Certificate Cannot Be Authenticated with known CA Certficiate

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Josh_Soffe2
Level 2

Re: Failed API Error Curl Error -> 60: Peer Certificate Cannot Be Authenticated with known CA Certficiate

We are also getting this issue, it looks like an outdated SSL root certificate on the client side, any ideasSanford Whiteman​​ ?

SanfordWhiteman
Level 10 - Community Moderator

Re: Failed API Error Curl Error -> 60: Peer Certificate Cannot Be Authenticated with known CA Certficiate

Can you set the remote endpoint to a different URL? Then you could go via an in-between proxy.

Josh_Soffe2
Level 2

Re: Failed API Error Curl Error -> 60: Peer Certificate Cannot Be Authenticated with known CA Certficiate

Not sure this is possible as its an inherent 'Launchpoint' inbuilt Marketo OauthAuthentication process response back to Marketo which is failing - could be wrong

SanfordWhiteman
Level 10 - Community Moderator

Re: Failed API Error Curl Error -> 60: Peer Certificate Cannot Be Authenticated with known CA Certficiate

Figured that -- then there's no way to route it otherwise. Hopefully refreshing like Sam said will suffice.

Anonymous
Not applicable

Re: Failed API Error Curl Error -> 60: Peer Certificate Cannot Be Authenticated with known CA Certficiate

Hi all,

it seems that the gotowebinar service is now back up and running - at least it is for me...hope it's true for all of you...but...

My marketing team are now asking how they're suppsoed to register those people who filled out our Reg form while the service was down...any bright ideas?

so we have people who think they registered, and we hjave their details in Marketo, but they are not showing in gotowebinar registrations, and they have not been sent the unique access url to get into the webinar when it starts.

Marketing suggested they they take the registrant details and go back to the registration form and manually fill those in one by one on behalf of the people who think they registered...this would get them into the webinar and send then the url - but is there a cleverer way?

Sam_Chou1
Level 2

Re: Failed API Error Curl Error -> 60: Peer Certificate Cannot Be Authenticated with known CA Certficiate

This reply is probably too late already, but you can:

  1. Add a "Campaign is Requested" trigger to your webinar registration smart campaign
  2. Run a Smart List for people who filled out the registration form during the downtime
  3. Use a "Request Campaign" step to re-trigger their registrations