exclude leads from communication limits

[Anonymous]

I'm looking to mark a group of leads as permanently excluded  from communication limits.

Specifically, I want our own employees to receive every email we send, regardless of current restrictions without having to set up a separate Smart Campagin to distribute those messages.  

I can see how I can include or exclude campaigns from limits--but I'm looking for a global parameter at the lead level.  

Am I missing something obvious?  Or is this not possible with the current implemetation.

[Anonymous]

Hey Steve,

You are referring to aborting campaigns if the number of qualified Leads exceeds a certain number, right? If so, what you are looking to do is not supported. That rule simply looks at totals, not who is actually included.

[Anonymous]

Jeff, thanks for the response-- the issue is slightly different.

I want to disregard campaign-specified limits for any individual leads I designate--namely our own employees  Meanwhile, I want to be able to apply the limit on a campaign-by-campign basis to the rest of the data.

Maybe an example would help: Lets say I've defined my Communications Limit at 2 emails/day.  I know I have to opt each campagin into the Communication Limits in order to be limited.  

Email 1 goes out , the campaign was opted in to limits, so it goes out to all intended recipients (including some of our employees) without problem.
Email 2 goes out,  the campaign was opted in to limits, so it goes out to all intended recipients (including some of our employees) without problem.
Email 3 goes out,  the campaign was opted in to limits.  Here it will be supressed for anyone who received Email 1 & 2, becuase the limit is 2.   However, I want our employees to get Email 3 anyway..  

I don't know if I can do that or not.

[Anonymous]

Ah, understood. My gut reaction is that this is not possible, to mark the Leads in a way that certain rules don't apply to them. But I am not too familiar with this capability yet, sorry.

Let me know what you find out!

[Anonymous]

The only way to exclude leads from Communicaiton limits is to send content to them in a separate campaign that does not opt into the communication limits.

[Anonymous]

Has a solution to this issue been created yet? I'd like to be able to keep the regular communication limits for a campaign and designate to send to two people (my boss and I) even if we have already hit the communication limits for the day.

Thank you. 

[Anonymous]

This is also a feature that I would appreciate, as currently members of my seed lists are being limited (internal employees) and we cannot create duplicate campaigns for all email newsletters for staff-only.

[Anonymous]

I would like to see this feature too!  I really like being able to set communication limits in general, but I would also like to get all the emails myself as confirmation that the campaign is running as expected.  Ditto for my boss!

[Jenny_Robertso7]

Here is a similar idea you can vote for:  
https://community.marketo.com/MarketoIdeaDetail?id=08750000000K1h3AAC