Error loading "Email Performance" report

[Jeremy_Gendelma]

Is anybody else having trouble loading the out-of-the-box "Email Performance" report in Analytics? We used to get a monthly email from Marketo with this report called "Data Management.All Emails Sent Last Month Report." Those stopped coming in October. Since then, I have tried to pull it manually and get an error every time.

[Josh_Pickles]

Hi Jeremy,

Could you post the error message that you're getting when you attempt to pull the report manually?

[Jeremy_Gendelma]

Hey Josh, here's the error:

[Tracey_Bartz1]

Hi Jeremy - 

A few things you might want to try: 

• Double check the setup tab of the report
  • Is your date range valid?
  • Do you have any errors in the setup filters?
• Double check the smart list tab of the report
  • Do you have any errors in the smart list filters (any red squiggly lines or blank fields)? 

If you checked these items and the report still throws an error I would suggest creating a support ticket so the support team can pull the actual details of the report and provide guidance.