Error in Uploading Images to Design Studio

[Heather_Hancoc1]

Hello - I am having trouble uploading images into the design studio. It shows that the image is uploaded but when I try to preview or add it into an email, it is showing a box with an x in it.

I uploaded it to the Design section >> Images and Files >> Downloadable Images, as well as the >> Logos and >> Template Graphics folder

[SanfordWhiteman]

Please move the thread to Products‌ - Move link will be at the right (please move this thread, don't merely duplicate it). You've posted to Champions, which isn't a support space.

[Heather_Hancoc1]

whoops - my apologies. I don't see the option to move the thread. can you please provide a little more specifics?

[Heather_Hancoc1]

never mind - just figured it out.

[SanfordWhiteman]

What is the URL of one of the broken images (right-click on it in your browser and copy the image URL)?

[Dave_Roberts]

I've seen something like this happen when there are spaces or special characters in the file name. If you've got spaces or special characters, try changing the file name [of a file on your machine] to only contain letters and dashes or underscores (no spaces) and upload that file into Marketo, then try the new URL in your email?