Error Access Marketo - Errors DNS_PROBE_FINISHED_NXDOMAIN and ERR_EMPTY_RESPONSE in Mac (chrome/Brave)

[manish_pragma]

Created and subscribe a new Account 24 hour ago. Added Launch point service and trying to access the urls or identity and rest. But  but keep reaching a screen telling me  browser encountered an error. These error messages include: "DNS_PROBE_FINISHED_NXDOMAIN"

The following solution doesn't work for me 
https://nation.marketo.com/t5/knowledgebase/unable-to-access-marketo-errors-dns-probe-finished-nxdom...

[manish_pragma]

Created and subscribe a new Account 24 hour ago. Added Launch point service and trying to access the urls or identity and rest. But  but keep reaching a screen telling me  browser encountered an error. These error messages include: "DNS_PROBE_FINISHED_NXDOMAIN"

The following solution doesn't work for me 
https://nation.marketo.com/t5/knowledgebase/unable-to-access-marketo-errors-dns-probe-finished-nxdom...

[SanfordWhiteman]

You’ll have to provide the URL (including the hostname generating this DNS error). This isn’t enough to work with.

[manish_pragma]

Hi Sure,
https://484-jps-323.mktorest.com/

[SanfordWhiteman]

The hostname 484-jps-323.mktorest.com doesn’t exist in the public DNS. It wouldn’t matter whether you’re using a particular browser — though I’m not clear what you mean to accomplish in a browser anyway, since you can’t call the REST API from the browser.

Can you please show a screenshot of the Marketo Admin section where you’re getting this Munchkin ID?

Also it would be good to explain what your API project is so we don’t have an XY Problem.

[manish_pragma]

Hi, 
I have tried it through the REST API Client like postman ans NodeJS code as well. Still not able to access the URL.
PFA

[SanfordWhiteman]

---

I have tried it through the REST API Client like postman ans NodeJS code as well. Still not able to access the URL.

Well of course. Because the hostname doesn’t exist. That’s what NXDOMAIN means — doesn’t matter how you try to hit it.

Please get a screenshot of the Admin » Web Services screen showing this is your actual REST API URL.

[manish_pragma]

Sure, will share with you aspa. I followed this link
https://developers.marketo.com/rest-api/authentication/

[manish_pragma]

[SanfordWhiteman · Accepted solution]

Well that’s pretty darn weird.

I was wondering if your instance had an older Munchkin ID that might still be used to form the REST URL but that’s not the case. Open a Support ticket because they forgot to set up your DNS record.

[manish_pragma]

Any update?