Engagement Program -- Getting exhausted leads from stream 1 into stream 2

[Anonymous]

I have leads that have exhausted all content from Stream 1 of my Nurture Program. I have added Stream 2 with more content because we want to send now at different intervals. (IE; Stream 1 has 6 emails sending once a week, Stream 2 has 6 different emails that we would like to send every 2 weeks)

I only want the leads that have gone all the way through Stream 1 (exhausted leads) to move into Stream 2. What is the best way to do this? I have read about setting up a reoccurring smart campaign or setting the transitions rules...what to do?!

[Anonymous · Accepted solution]

Hey Desiree >>

I can't find any way to trigger off of "becomes exhausted" .. but you can run batch campaigns based on "is exhausted".

Transition rules require a trigger to fire, so no need to setup based on this idea. You could have other reasons to want to change which stream a user is in & use the transition rules for that.

Batch campaign, Reoccuring. Should do what you want.  

[Anonymous]

Thanks Adam!
This would have to be set up as a seperate Smart Campaign correct? And I would not need to establish any Transition Rules under Stream 2 to pull people in as the Smart Campaign would take care of that for me?

[Anonymous]

You can use Member of Engagement Program, Exhausted Content is true. Then in the flow step, Change Stream.