Engagement program cadence does not work as per setting

Anonymous
Not applicable

Engagement program cadence does not work as per setting

Hi Rockstars

I set up an engagement program cadence to go on the first Thursday of every month at 3 pm. But, it just picked up the email and sent it on Wednesday (today 3 pm). I am pretty sure it's not yet Thursday anywhere in the world. 

I am confused! Help!
Tags (1)
4 REPLIES 4
Karin_Edmondson
Level 3

Re: Engagement program cadence does not work as per setting

Could it be that the first Thursday has already past?  What was your start date?
Josh_Hill13
Level 10 - Champion Alumni

Re: Engagement program cadence does not work as per setting

What is your system's time zone? 
Kim_Allen
Level 10

Re: Engagement program cadence does not work as per setting

Yes, was it your start date? The new feature lets you specify a date to start.
Anonymous
Not applicable

Re: Engagement program cadence does not work as per setting

Hi All

System time is Australian Eastern Standard time. I bet you we are the first to reach any date in the world, except for NZ!