I have sent invite to an user but unfortunately the username is not auto filling the field in Round Robin - Flow - Assigned to drop down field and when i type that user name in the field manually then I found the below results;
Fault:Action threw exception
exception message: employee with key 'Username' not found
Please help !
Please provide a screenshot and more context. Are you using an SFDC or MS Dynamics step?
Invite to which type of user?
Its MS Dynamics and I have invited a the Dynamic User and set a role as a Marketing User in Marketo.
Result image is attached
We just learned that none of our recently added MS Dynamics users are available in Marketo (e.g, which are used to assign leads when synced to CRM) ever since we upgraded to the latest Marketo solution in CRM - so about a month's worth of new users. Not sure if this is related to your issue, but thought it might be worthwhile mentioning. We're on ver. 18.104.22.168
We have an existing support ticket open. The next step to resolution will be to run a resync of the CRM user entity.
You'll need Support to do that for you. Our ticket is still open since no new CRM users sync over to Marketo when they're created - we always have to do a force resync. Which is not expected behavior.