Email Template testing issue - Email on acid

Hoppers13
Level 3

Email Template testing issue - Email on acid

hi all, i literally created an email and used every module we have available, so that i could check the final displaysa on different clients/devices. the whole email in the eoa preview has come up purple! please can anyone help?

 

thanks, Mike

2 REPLIES 2
AWmindtree
Level 4

Re: Email Template testing issue - Email on acid

Hi @Hoppers13 

Before stating any resolution, I would recommend you test the below:
- Try to preview the email in Marketo Email Designer

- Try sending a sample to your email, to check if that is coming as purple
- Validate your HTML and CSS in Marketo Template Designer.

- Try sending any other email created from your new template to EOA, check if that is also coming purple.

Hope this will help to reach the root cause.

Darshil_Shah1
Level 10 - Community Advisor

Re: Email Template testing issue - Email on acid

If you have issues with email, I'd request you to post the email HTML so people here could take a look and help you fix it.