Email template library

[Tori_Costa]

Does anyone know where I can find samples of templates in the new email editor? We haven't yet switched to version 2.0, but I want to get a sense of what our options are when we do, and a search for email templates within Marketo keeps bringing me to designs from 2014 or so.

[Justin_Cooperm2]

Hi Tori,

You can just enable Email 2.0, click "New Email" from Design Studio, then download the HTML and/or send yourself samples, take screenshots of previews, etc. You can then turn off Email 2.0 when you're done. This is the best way to take a peek.

Justin

[Anonymous]

Quick question.  We are playing around in our sanbox and we have 19 starter templates.  I that the correct count? Not a complaint at all, I just wanted to be sure we were seeing all of them!

thanks!

[Grégoire_Miche2]

Hi Ouida,

we see the same count on all the instances we have access to.

-Greg

[Anonymous]

Thanks Greg! Your posts have been very helpful.  We are proceeding with caution, and didn't want to make any assumptions.  For some reason, I was expecting more.  Thank you again!

[Grégoire_Miche2]

Hi Ouida,

The starter templates are a very good starting point to create you own v2. But on a large team, there a quite dangerous tool as they enable all users to drift away from corporate guidelines and be "far too creative". Once you have created your own templates, you may consider disabling them, at least in a large, mutli BU or multi country team.

-Greg

[Anonymous]

Absolutely!  For now, we are just in explorer mode!

[Kim_Meyers]

Hey Justin,

We use Lotus Notes (I know, how awful!). I've managed to customize one of the new email templates. It looks awesome everywhere but Lotus Notes! Management sees these emails in LN so it's necessary they look good there!

Any tips on editing the html so it works for LN?

gmail:

lotus notes:

[Julie_Colwell1]

Hi Kim Meyers ,
Did you figure out a solution for this? We have Lotus Notes (and will be migrating to Outlook in the next few months - happy dance,) but I need to get these templates LN ready. I tried to inline all the styles, but it didn't work.

[Anonymous]

Julie Than Colwell wrote:

Hi Kim Meyers ,
Did you figure out a solution for this? We have Lotus Notes (and will be migrating to Outlook in the next few months - happy dance,) but I need to get these templates LN ready. I tried to inline all the styles, but it didn't work.

That shows you just how bad Notes is...that someone is happy dancing to moving to...Outlook

[Kim_Meyers]

Hi Julie,

Inlining worked, until I began using a new mobile-friendly template. Now I am back to square 1. We too are migrating to Outlook soon (HOORAY!). Let's celebrate that day!

[Grégoire_Miche2]

Hi Julie

For notes 8.5 or higher, the behavior is usually very similar to older versions of outlook.

Any template working well on outlook 2003 - 2007 will normally render decently on Notes. It will never be perfect, though.

Use a tool such as Litmus to pre-test.

-Greg

[Grégoire_Miche2]

Also, the question is more what your addressees use than what you use internally: It's likely that nowadays your internal Notes user are used to receive ill-formed emails

-Greg

[Grégoire_Miche2]

Hi Kim,

On notes, if I remember well, you will have to inline all the styles.

-Greg

[Kim_Meyers]

Thanks Greg. I'll give that a try.

[Justin_Cooperm2]

Good old Lotus Notes!!!

Ok, so we've definitely invested in making sure the templates work great in all versions of Outlook client, webmail like Gmail, Yahoo, etc.., and mobile devices. We'll 100% continue to update the templates and fix bugs in that regard. But, I don't think we'll be able to invest in fixing formatting issue for Lotus Notes. As you can imagine, very very few people still use Lotus Notes and it's hard to justify the investment for accommodating it.

[Kim_Meyers]

Understood. Thanks for your response. Maybe some day we'll join the rest of the world and ditch Notes!

[Justin_Cooperm2]

Yeah, our templates do have inline styling and you'll see that there is some styling being applied. But, it looks like it's falling back to default font family because the client doesn't support web fonts. You could probably change the fallback font to be closer to the web font and also change other aspects of the styling. This would involve some code customization, however.