Re: Email Suspended Cause

Anonymous
Not applicable

Email Suspended Cause

'BOUNCE FILTERS MATCHED MESSAGE BODY'

I received this message as the email suspended cause for a large number of leads I just launched an email campaign too. Can any one explain what this means?

Will these leads remain Email Suspended forever? or is there something I should do to resolved this?

Thanks for your help and advise in advance.
Tags (1)
4 REPLIES 4
Alok_Ramsisaria
Level 10

Re: Email Suspended Cause

You are getting this message because the email body may contain words that become cause for "email suspended". For detalis please refer to the following link
https://community.marketo.com/MarketoArticle?id=kA050000000KzZyCAK

 
Josh_Hill13
Level 10 - Champion Alumni

Re: Email Suspended Cause

Email Suspended is a system field and cannot be edited. As the article notes, it's a temporary flag for certain bounces.

You may want to block any email addresses that do this more than 2-3 times in a 30 day period as it indicates the address isn't a good ne.
Anonymous
Not applicable

Re: Email Suspended Cause

It would be nice if the Email Suspended Flag could be reset when the Time Stamp clears....
Michelle_Tizian
Level 10

Re: Email Suspended Cause

I second @Jocelyn's comment above.