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Email Sent to Spam
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Adam_Vavrek1
Level 9 - Champion Alumni
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03-16-2015
09:58 AM
03-16-2015
09:58 AM
Email Sent to Spam
Hi everyone,
I would like to investigate why my email sent from Marketo was put into Spam. Does anyone know where I can find more information about what could have caused this?
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Josh_Hill13
Level 10 - Champion Alumni
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03-16-2015
10:04 AM
03-16-2015
10:04 AM
Re: Email Sent to Spam
You can do a couple of things:
find people with bounces and add Bounced Reason to the list view.
Get the email deliverability pack (250ok.com) and have it tell you more about inbox percentages, etc.
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Tara_Petre
Level 5 - Champion Alumni
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03-16-2015
10:04 AM
03-16-2015
10:04 AM
Re: Email Sent to Spam
I'm sure you've already checked, but is your SPF & DKIM set up properly?
Josh_Hill13
Level 10 - Champion Alumni
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03-16-2015
10:04 AM
03-16-2015
10:04 AM
Re: Email Sent to Spam
You can do a couple of things:
find people with bounces and add Bounced Reason to the list view.
Get the email deliverability pack (250ok.com) and have it tell you more about inbox percentages, etc.
Adam_Vavrek1
Level 9 - Champion Alumni
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03-16-2015
11:32 AM
03-16-2015
11:32 AM
Re: Email Sent to Spam
Hi Tara, yes it is. Marketo Support was very helpful with that.
Josh, thanks for the referral. Are you familiar with their pricing structure?