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Email Sent to Spam

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Adam_Vavrek1
Level 9 - Champion Alumni

Email Sent to Spam

Hi everyone,

I would like to investigate why my email sent from Marketo was put into Spam. Does anyone know where I can find more information about what could have caused this?
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Josh_Hill13
Level 10 - Champion Alumni

Re: Email Sent to Spam

You can do a couple of things:
  • find people with bounces and add Bounced Reason to the list view.
  • Get the email deliverability pack (250ok.com) and have it tell you more about inbox percentages, etc.

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3 REPLIES 3
Tara_Petre
Level 5 - Champion Alumni

Re: Email Sent to Spam

I'm sure you've already checked, but is your SPF & DKIM set up properly?
Josh_Hill13
Level 10 - Champion Alumni

Re: Email Sent to Spam

You can do a couple of things:
  • find people with bounces and add Bounced Reason to the list view.
  • Get the email deliverability pack (250ok.com) and have it tell you more about inbox percentages, etc.
Adam_Vavrek1
Level 9 - Champion Alumni

Re: Email Sent to Spam

Hi Tara, yes it is. Marketo Support was very helpful with that.

Josh, thanks for the referral. Are you familiar with their pricing structure?