Email Program

[Anonymous]

In the December release there was something called Email program.  Does anyone know if this is specific to the version of Marketo that you have?  http://community.marketo.com/MarketoDeepDive?id=kA5500000008RZKCA2

I dont seem to have that program type available in my instance.  Is the email program just used to send emails?  Im confused whats different about sending it that way.

Thanks

[Edward_Masson]

Thats exactly what I meant, (sorry if I was not clear).

I have 4 Email Programs, each program has one email, 3 are A/B test and 1 with NO test.

Only the Email from the program that is NOT a test will display on the Email Performance Report in Analytics section.

I rasied a ticket with support and they confimed it.

[Anonymous]

@ Edward - this is not the case.  The email performance report will report on the email as a whole.  It won't show the metrics for the different test variations, but it will report on it as a whole.

[Edward_Masson]

Just confirmed with Support, You wont be able to view Email Program emails with A/B tests to appear on an Email Performance report. Only emails without tests will appear.

This will prevent users to share the report of the tests to subscribers.

[Rhonda_Ross]

Two questions:

1.  Has the recording been posted yet?
2.  Is this feature available in all Marketo Editions?

[Anonymous]

This is not currently supported.  it will only show for emails sent through the new email program.

[Anonymous]

Can you use the dashboard by creating an email program and adding an email already sent out?

[Edward_Masson]

A patch was posted last night to fix the issue I mentioned regarding Email Programs not appearing in the picklist.
Thanks guys fixed really fast - Marketo listens!

[Anonymous]

Where will the recorded version of the webinar be posted?

[Anonymous]

Yes the webinar will be recorded!

[Edward_Masson]

Thanks Cheryl.

I saw the dashboards over the weekend, very nice and very cool.
Most of my execs dont have access to Marketo and we share the results in a spredsheet or email as a subscription hence I was creating the report for them and spotted the bug.

Looking forward to your presentation.
Cheers.

[Anonymous]

Cheryl, I will not be able to attend the webinar tomorrow.  Will the webinar be recorded and sent out?

[Anonymous]

You can also attend the webinar tomorrow to learn more about this new Program type!
http://pages2.marketo.com/final-release-dec13.html

[Anonymous]

Once the email is sent, the New dashboard will replace the tiles (but you can switch between them).  There is currently a bug with being able to select the email in the email performance report and that should be fixed soon.

[Edward_Masson]

Forget delivery, you need to select the program or folder to you want to report on to check it's box to include it in your set up.
It does not show up in the pick list (it's like a ghost...).

[Michelle_Tizian]

Hey Edward, so no report? You can't even view any campaign reports similar to when you use a regular outgoing campaign, after delivery you can see the campaign results? 😞

[Edward_Masson]

Looks like you cant report on the Email Program.
Guys, try and create a new Program report and in the set up, go look for your new email program... It does not render in the folder you have saved it in.

I've created a support ticket, will update this discussion.

[Michelle_Tizian]

Thanks Serenity.  I did eventually figure it out.  

[Anonymous]

Michelle, 

You have to add an email to that program and "approve" it before it becomes available in the pull-down. I cloned an email from another program to this email program and then right-clicked and selected "approve." 

Hope that helps

[Michelle_Tizian]

I finally have it in my instance.  Problem I'm having is with the email box, where it says Choose your email I can't select anything from the pull down.  I do like the new A/B Testing component as @mike described above.  

[Edward_Masson]

I cant find a way to report on this new program in the analytics section! It's not in the Programs and not in email performance.
Not sure if I'm missing something...?