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Email Links giving 404

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sbarro2023
Level 1

Re: Email Links giving 404

We are too. I don't see it on the system status page though.

TheMichaelKopp
Level 2

Re: Email Links giving 404

Yes, we have the issue too. Links are not being redirected and we get a 404.

Past the point of no return.
LCENTENO
Level 3

Re: Email Links giving 404

Apparently, Marketo experienced an outage in their data center. So, we have to play the waiting game until they fix the problem.

markvangils
Level 1

Re: Email Links giving 404

We also have this problem. Let's hope it will be fixed soon. 

cwilkins
Level 1

Re: Email Links giving 404

I'm having this issue too, is there a solution yet? 

kdoakTOUR
Level 1

Re: Email Links giving 404

Right there with you. 😫

cierac
Level 1

Re: Email Links giving 404

I am as well!

Darshil_Shah1
Level 10 - Community Advisor

Re: Email Links giving 404

Just posting an update that the status of this issue has been marked as Resolved by Adobe and I no longer see the tracked links getting redirected to a 404 page (I tested this for instance housed in the SJ pod). Check the status update here.

 

MarshaVM
Level 1

Re: Email Links giving 404

That is not correct. We just had this issue today and it is very frustrating.

SanfordWhiteman
Level 10 - Community Moderator

Re: Email Links giving 404

Well, it is correct because it’s referring to an outage from May which is long-resolved.

 

If you believe there’s another outage of the same sort going on now, make sure to check Adobe Status and open a support case accordingly.