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EMAIL KPIs - Drop in Click%

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S_D1
Level 4

EMAIL KPIs - Drop in Click%

Hi, we are seeing a sudden drop in click% by 1% last quarter with no impact on open% and responses( actual asset download).

 

Anyone else seeing any drastic change in click%?

 

Thanks.

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Jo_Pitts1
Level 10 - Community Advisor

Re: EMAIL KPIs - Drop in Click%

1% is dramatic?

Isn't this more likely to be to do with seasonality, quality of content, etc.

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Katja_Keesom
Level 10 - Community Advisor + Adobe Champion

Re: EMAIL KPIs - Drop in Click%

As @Jo_Pitts1 said, is this indeed dramatic? Do you have the comparable stats from the same time last year? Did you change anything in the type of emails that were sent (more emails without clickable content)?

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2 REPLIES 2
Jo_Pitts1
Level 10 - Community Advisor

Re: EMAIL KPIs - Drop in Click%

1% is dramatic?

Isn't this more likely to be to do with seasonality, quality of content, etc.

Katja_Keesom
Level 10 - Community Advisor + Adobe Champion

Re: EMAIL KPIs - Drop in Click%

As @Jo_Pitts1 said, is this indeed dramatic? Do you have the comparable stats from the same time last year? Did you change anything in the type of emails that were sent (more emails without clickable content)?