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Email Import Format

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Anonymous
Not applicable

Email Import Format

Hi, I'm having an issue creating a new lead with an email format other than "user@example.com". I'm a relatively new admin and can't find settings to add a different format (e.g. user@example.us)

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Accepted Solutions
Jim_Thao7
Level 9

Re: Email Import Format

you should be able to do this.  if not, it's a bug.

however, it would be nice to know if you're typing this in or if you copied it from somewhere else because there may be some hidden characters if you copied it over.

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4 REPLIES 4
Josh_Hill13
Level 10 - Champion Alumni

Re: Email Import Format

huh? what's the screenshot?

where are you creating the lead?

Anonymous
Not applicable

Re: Email Import Format

Attempting to create the lead from Leads>New>New Lead

pastedImage_1.png

Thanks!

Jim_Thao7
Level 9

Re: Email Import Format

you should be able to do this.  if not, it's a bug.

however, it would be nice to know if you're typing this in or if you copied it from somewhere else because there may be some hidden characters if you copied it over.

Anonymous
Not applicable

Re: Email Import Format

That did it (typing the email address in) - I must have been copying over hidden characters.

Thank you!