Email 2.0: Video module link not opening from Outlook 2010

[Marissa_Cookson]

Hi all,

In the Video module code below, the link does not open when you click the video thumbnail image in Outlook 2010. Has anyone else come across this issue or found a fix?

<table id="videocontainer" width="100%" cellspacing="0" cellpadding="0" style="margin:0 auto;width:100%;" class="mktoModule" mktoName="Video Container">

     <tr>

          <td class="full-width" width="600" style="width:600px;">

               <div class="mktoVideo" id="video" mktoName="Video"></div>

          </td>

     </tr>

</table>

[Grégoire_Miche2]

HI Marissa,

Can you provide the html code of the email itself, instead of the template code?

-Greg

[Marissa_Cookson]

Hi Greg,

The Video Module html code is generated by Marketo - it’s not code that we have written.

<div class="mktoVideo" id="videobf740855-a03c-4fea-bf8b-b88141cf3c10" mktolockimgsize="true">

    <a href="https://www.youtube.com/watch?v=7gZCWJU3ORU" target="_blank">

        <table style="mso-hide:all;">

            <tbody>

                <tr>

                    <td></td>

                    <td rowspan="2"><img class="mktoVideoThumbnail" alt="" src="https://img.youtube.com/vi/7gZCWJU3ORU/0.jpg" width="600" height="450" style="width: 600px; height: 450px; min-height: 450px; max-height: 450px;"></td>

                </tr>

                <tr>

                    <td colspan="2">

                        <center>

                        <img class="mktoVideoPlaybutton" src="https://app-sjg.marketo.com/images/templatePicker/play-video.png" width="128" height="128">

                    </center></td>

                </tr>

            </tbody>

        </table>

        <!--[if gte mso 12]>

        <img class='mktoVideoThumbnail' alt="" src="https://img.youtube.com/vi/7gZCWJU3ORU/0.jpg" width="600" height="450"/>

    <![endif]--> </a>

</div>

As this is Marketo code - is there any way we can edit this?

Thanks

[SanfordWhiteman]

You could just replicate + edit this snippet yourself... it's interesting that it doesn't work in a very popular client.  Can you send me an email to sandy@teknkl.com and I'll look into it more?

[Josh_Hill13]

There's no video URL in here?

[Grégoire_Miche2]

HI Josh,

There is none because this the template code.

-Greg