Re: Email 2.0 - still working in 1.0

Jamie_Barclay
Level 5

Email 2.0 - still working in 1.0

We were recently converted to email 2.0 an our LeadMD consultant assurred us that we could still work in our 2.1 templates.  However, there doesn't seem to be a way to edit the associated text version of our emails as the html code is brought directly into the text version.  Is there any way around this?

6 REPLIES 6
Rachel_Noble
Level 9 - Champion Alumni

Re: Email 2.0 - still working in 1.0

Can you un-check the "Automatically Copy from HTML" box and update both versions when editing the copy?

Jamie_Barclay
Level 5

Re: Email 2.0 - still working in 1.0

I don't see that option 😞

Jamie_Barclay
Level 5

Re: Email 2.0 - still working in 1.0

Were can I find that checkbox?

Jamie_Barclay
Level 5

Re: Email 2.0 - still working in 1.0

I found it - thank you Rachel.

Josh_Hill13
Level 10 - Champion Alumni

Re: Email 2.0 - still working in 1.0

There are a ton of threads on why you should NEVER re-open a 1.0 email or Template once you've switched. Do so at your own risk.

Grégoire_Miche2
Level 10

Re: Email 2.0 - still working in 1.0