Re: Editing the duration of the download link for smart list subscriptions

Grégoire_Miche2
Level 10

If you need to change the duration of the download link for smart list subscriptions, do as follow:

Go to admin -> security -> login settings. Click there:

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You will be able to set the duration from 1 to 30 days, but not to make it unlimited:

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-Greg

Tags (1)
10 REPLIES 10
Ashley_Ruibal
Level 1

Hi there! Did you ever get an answer as to how this can be resolved? I'm encountering the same issue now where we would like to extend the expiration to at least 10 days. Thanks!

Aida_Kamber
Level 2

Does anyone know if there is a solution to this now? I was hoping that Marketo would come up with one since the original post from over a year ago.

Grégoire_Miche2
Level 10

I am pretty sure there are some ideas to vote for

Aside of this, I do not think there is anything you can do about it.

-Greg

Grégoire_Miche2
Level 10

Well, at least we tried

-Greg

Anonymous
Not applicable

Hi Greg,

Did you test it and does it work? Email link expiration for subscribe to smart list is hardcoded to 4 days when we built it and afaik 'edit URL expiration' setting doesn't override that hardcoded value.

Thanks,

MJ

Aida_Kamber
Level 2

If we raise a ticket w/ support, can Marketo override the 4 day expiration?

Michelle_Tizian
Level 10

Thanks Mahesh.  Unfortunately, Gregoire's suggestion didn't work for me, ergo the support ticket.  I was hoping it would work.  So if the instruction that Greg posted above doesn't work for the smart list, does that only apply to links in emails or for something else?

Anonymous
Not applicable

Michelle - It should work for other email notifications supported in Marketo including the subscription to reports.

Michelle_Tizian
Level 10

Thanks Gregoire!

Anonymous
Not applicable

Nice one, I did not know you could do that