Re: Easy way to see which emails are leveraging dynamic content?

Brendan_Gallagh
Level 2

Easy way to see which emails are leveraging dynamic content?

We had an issue come up where someone copied an old email to send a new email. However, they did not know the email they copied was using dynamic content, so many people received the wrong content. Besides training everyone to be extremely vigilant and checking the "Dynamic" tab on every email, are there any indicators to let someone know that an email has dynamic content? is there any way to "clear" dynamic content when cloning an email?

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2 REPLIES 2
SanfordWhiteman
Level 10 - Community Moderator

Re: Easy way to see which emails are leveraging dynamic content?

No, because dynamic content is generated by Velocity as well. It's a training issue.

Brendan_Gallagh
Level 2

Re: Easy way to see which emails are leveraging dynamic content?

Ok, that is unfortunate but good to know. I would hope with Marketo Sky or some new update there would be an indicator that the email is using Dynamic Content (similar to how there are indicators that is it operational and/or uses snippets).