Dynamics CRM Integration

[Anonymous]

After reading through a lot of the discussions, it looks like we're not the only ones that are disappointed in the resources (lack there of) for Dynamics CRM as compared to SFDC. Also, feeling a bit frustured as we were told both integrations had the same features. With that, is there a Dynamics/Marketo user group out there? I would love to connect with other users and see how they're making their integration work. 

[Anonymous]

Another Dynamics user here! We're in the process of implementing Marketo now. No major hiccups so far, but it would definitely be nice to have a user group.

[Anonymous]

Hi Jeff, 

That's great to hear about the possibility of a virtual user group - I agree it would be nice to talk to others about troubleshooting! 

[Anonymous]

Count my team among the few rocking a Marketo/Dynamics environment (on premises Dynamics, at that). We also suggested to our account rep that the Community have a dedicated Dynamics group. Here's hoping it gets traction.

We've been doing a lot of work to help Marketo clean up bugs with their Dynamics integration, going so far as to create our own Marketo/Dynamics data integrity tool in house to sample for synchronization issues. Things are getting better as a result, but there's a long way to go.

[Anonymous]

Hi Travis - well reach out to me anytime...we're in the same boat, trying to create new processes and help for the integration!

[Jeff_Hild]

Meahgan,

We are another one of the small number of Marketo-Dynamics users and have felt similarly to what you describe in your note.  At the Marketing Nation conference earlier this week, we asked about a user group and were told that Marketo would set up a virtual user group for Dynamics users as part of their upcoming release of the updated Marketo Community Page.  Would be great if there was a place that we could connect and troubleshoot together.