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SOLVED

Does marketo have the capabaility to unmerge leads?

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bmonteiro
Level 2
Level 2
‎09-28-2022 12:17 PM
‎09-28-2022 12:17 PM

Does marketo have the capabaility to unmerge leads?

Hello, a few of our leads have been merged in Marketo and I was wondering if there was a way to unmerge them. Is this possible?

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bmonteiro_2-1664392600921.png

 

 

 

 

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SanfordWhiteman
Level 10 - Community Moderator
Level 10 - Community Moderator
‎09-28-2022 12:20 PM
‎09-28-2022 12:20 PM

Re: Does marketo have the capabaility to unmerge leads?

No.

 

You may be able to use the REST API to extract old field values for the losing lead. But you still wouldn’t be able to split the current lead back into 2 leads.

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SanfordWhiteman
Level 10 - Community Moderator
Level 10 - Community Moderator
‎09-28-2022 12:20 PM
‎09-28-2022 12:20 PM

Re: Does marketo have the capabaility to unmerge leads?

No.

 

You may be able to use the REST API to extract old field values for the losing lead. But you still wouldn’t be able to split the current lead back into 2 leads.

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