Does Changing Streams change Cadence from "Paused" to "Normal?"

[Anonymous]

Hello!

I have an engagement program that pauses leads after a certain amount of time. There are variables at play that could have those contacts moved to a different stream in the same program. Since they are technically "paused" in the program, when you have a flow step to change the engagement stream, would they be automatically reset to "normal?" Or do I need to add a flow step for that to happen?

One more question!

- When using transition rules in engagement streams, does the lead the lead get "paused" from one stream when transitioning to another? Or does the lead just move?

[Dory_Viscoglio]

Hey John, no pausing or unpausing will happen just because of a change in streams. There are previous questions on this as well. Does changing the stream of a 'paused' contact also unpause them?

[Anonymous]

Thanks, Dory Viscogliosi​! Is that also true of using transition rules? So I would need to set up a campaign to change the cadence back to "normal?" Thanks!

[Dory_Viscoglio]

Yes, the transition rules will simply move someone -- not change their cadence.