Does anyone have any experience with D&B and Marketo integration?

[Anonymous]

I have a license for D&B direct so that I can match and append web leads using a webhook. I can't seem to get it working properly and D&B customer support is not helpful at all. Has anyone experienced a proper integration that can help me trouble shoot?

Thanks,

[Josh_Hill13]

What exactly is not working?

[Anonymous]

Basically, the web hook is activated in Marketo, but it doens't update any of the leads with any of the fields that I've mapped them to using the D&B interface. THe campaign is triggered, the leads are sent through the web hook. but then there is no change. 

[Anonymous]

Al Silverstein

Have you solved your problem?

[Anonymous]

I have not. It's still a big problem and we will likely end the subscription if we can't get this solved.

Al Silverstein

Head of Marketing

917-593-9977

al@symphony.com

[Anonymous]

Al, would you be able to provide a sample response from your webhook endpoint and a screenshot of your response mappings?