Disconnect Salesforce Sandbox Sync in Marketo Sandbox and Connect to a Different Sandbox?

[Kana_Ng]

Hello Everyone,

We currently have a Marketo Sandbox synced with a Salesforce Sandbox (lower environment) and are looking to disconnect that so that we can connect that same Marketo Sandbox instance to a different Salesforce Sandbox instance (higher environment). Does anyone have experience in this? Is this easily done and what are the steps involved?

Thank you!

[Oz_Platero · Accepted solution]

@Kana_Ng ,

Unfortunately this is not possible at the moment. Marketo only supports 1:1 and once connected it cannot be reconnected to another Native CRM.

Scroll down a little bit to #3.  You will see Marketo does not support this type of request.

https://experienceleague.adobe.com/docs/marketo/using/product-docs/crm-sync/salesforce-sync/setup/en...

[Kana_Ng]

@Oz_Platero 

Thank you for the quick response!