Re: Disabling Revenue Explorer Sync

Jaimi_Luckett
Level 1

Disabling Revenue Explorer Sync

Hi all!

I am trying to clean up fields in the Marketo instance colleagues and I inherited from a previous employee. We have 320 active fields, so you can see the clean up need I have a bunch of fields that have Revenue Explorer Sync enabled. And I want to disable this so I can hide the field. I found this support article, but when I view the Admin tab (and I have full admin rights), I don't see the Revenue Cycle Analytics....what am I missing? 😕 Thanks in advance!

Sync Custom Fields to the Revenue Explorer - Marketo Docs - Product Documentation

2 REPLIES 2
Chris_Johnston
Level 8

Re: Disabling Revenue Explorer Sync

RCA is an additional fee. Perhaps you had it and now don't pay thus you aren't seeing the tab?

Josh_Hill13
Level 10 - Champion Alumni

Re: Disabling Revenue Explorer Sync

Sounds right.

But 320 fields isn't that much. I believe 400 are standard out of the box. The part you care about is if they are all syncing to CRM. Again, 320 minimal, so is this a real exercise?