Delivery rate is 100% on RCE

Itay_Billet4 · ‎07-16-2018

Hi All, we're trying to analyze our email delivery rate and we tried to see the results via the RCE. Seems like the "sent" and "delivered" are identical, although when running a regular email report we do see a lower delivery rate.

Any reason why it would be?

Thanks!

Itay

Itay_Billet4 · ‎07-22-2018

Hi Josh Hill, I think I found the error - my filer was on "emails delivered" (and not on emails sent). I changed the filter and the results look more accurate.

View solution in original post

Josh_Hill13 · ‎07-16-2018

RCE looks mostly at the Lead counts instead of email counts, so there are some subtle differences there. Perhaps Mike Reynolds can shed more light onthis?

Maybe you deleted people who weren't delivered?

Itay_Billet4 · ‎07-22-2018

Hi Josh Hill, I think I found the error - my filer was on "emails delivered" (and not on emails sent). I changed the filter and the results look more accurate.