You should contact me off-list and I can go over our approach.
Ok, I understand what you're requesting better now. The reason the formatting might show up sometimes but not others is because of the type of formatting being applied. The rich-text editor will support some things but not others. Also, the way you've specified the styles matter as well. What I can do is look into what it would take to always render the text as it would be displayed in a browser.
Hi Justin,
Yes, please, that would be helpful to get guidelines on how to setup the template in order to minimize User errors.
-Greg