An employee recently left our company. Their email is forwarding to a colleague. They are receiving all the reports subscribed to by the former employee. I have deleted the user, but the reports are still being sent to the user email. Is this the way it is supposed to run? (Emailing a deleted user no matter what?) If so, how do I find all reports a user is subscribed to?
Solved! Go to Solution.
Here's all the info about managing report subscriptions: Manage Report Subscriptions - Marketo Docs - Product Docs
You can email reports to any email address, regardless of whether or not they are a Marketo user. You can unsubscribe people from receiving the emails by clicking on the "Subscriptions" tab in any report.
Thanks Jennifer DiMaria! Is there anyway to search for all reports subscribed to by an email? Or, do I have to wait to get an email in order to know that they're subscribed to a report? Also, is there a way to mass edit subscriptions? Or do I have to go to the subscriptions tab of each report?
Here's all the info about managing report subscriptions: Manage Report Subscriptions - Marketo Docs - Product Docs
Yay! Thanks for your help Jennifer DiMaria! Found the all subscriptions page!