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Re: Deactivate Trigger, Still receive emails?

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Steph_Anderson
Level 4

Deactivate Trigger, Still receive emails?

When you deactivate a trigger campaign that has members in the middle of the flow, do they continue to receive emails, or do all emails cease?

I'm wondering if the deactivation only affects new members from being added or if it stop everything in the campaign, including the remaining emails. Thanks!!

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Josh_Hill13
Level 10 - Champion Alumni

Re: Deactivate Trigger, Still receive emails?

Yes, they will continue to go through the flows if they were still in a Wait Step.

You must use Remove from Campaign to stop this.

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2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: Deactivate Trigger, Still receive emails?

Yes, they will continue to go through the flows if they were still in a Wait Step.

You must use Remove from Campaign to stop this.

Steph_Anderson
Level 4

Re: Deactivate Trigger, Still receive emails?

Thanks Josh!