Customize Interesting Moment Email Alert Template

[Anonymous]

We have just set up and tested out Interesting Moments. I received an email alert from an Interesting Moment that I had subscribed to which looks like it was created previously by Marketo using a standard Marketo template. Is there anyway for me to customize the design of the template myself? If so, where can I find it in Marketo?

Thanks!
Bethany

[Anonymous]

Hi Josh,

I probably should have explained that we use SFDC and have installed the Sales Insight panel. Next to each Interesting Moment listed in the panel, there is an option to subscribe to email alerts for certain kinds of Interesting Moments.

I have done nothing further to create any type of flow or email alert. This seem to be built in when I tested this functionality today.

Thanks,
Bethany

[Anonymous]

Bethany, did you ever figure this out?  I have the same question.

[Anonymous]

Hi Brian - Yes I spoke with Marketo Support. You cannot customize these templates.

[Josh_Hill13]

Interesting Moments don't send alerts...unless you added a Sales Alert step to the IM flow.
 

Did you setup something else to Send Alert by email?