Custom Object List Import Only Adding One Record?

[nhabischWings]

Hello!
We're doing a small one-off email that will use scripting to populate records. Since it is so small we're just using a CSV list import to populate the custom object data.

I'm running into an issue where it is not creating a new record for each row but is only importing the first row.

The file and data are structured like this - with what should be multiple records for the same Lead. Link field set to email and de-dupe is Email, Customer Identifier.

Email Address	Customer Identifier	Frequency	Amount	Account From	Account To
bob@gmail.com	12345	Daily	$20	1234	4321
bill@gmail.com	56789	Annually	$5	6789	5674
bob@gmail.com	12345	Daily	$100	1234	5497
bill@gmail.com	56789	Daily	$10	5321	1234
bob@gmail.com	12345	Daily	$1	1234	5678
bill@gmail.com	56789	Daily	$5	8909	9876

In a file that should have 92 rows of data so 92 records across 52 Lead email addresses, it is only importing 52 records. Is this a limitation of list importing?

[Darshil_Shah1 · Accepted solution]

AFAICT, your dedupe field(s) should be unique for each custom object record, so you should have unique values for the Email Address + Customer Identified combo for each row if you want to import all 92 rows as unique custom object records in Marketo. That’s the reason they call it the dedupe field(s), right. 🙂

[nhabischWings]

Ohhh yeah duh wow, that makes sense lol.
Thank you!!

[Darshil_Shah1]

You're welcome! Glad to be of help.