SOLVED

Re: Custom Object List Import Only Adding One Record?

Go to solution
nhabischWings
Level 5

Custom Object List Import Only Adding One Record?

Hello!
We're doing a small one-off email that will use scripting to populate records. Since it is so small we're just using a CSV list import to populate the custom object data.

I'm running into an issue where it is not creating a new record for each row but is only importing the first row.

The file and data are structured like this - with what should be multiple records for the same Lead. Link field set to email and de-dupe is Email, Customer Identifier.

Email AddressCustomer IdentifierFrequencyAmountAccount FromAccount To
bob@gmail.com12345Daily$2012344321
bill@gmail.com56789Annually$567895674
bob@gmail.com12345Daily$10012345497
bill@gmail.com56789Daily$1053211234
bob@gmail.com12345Daily$112345678
bill@gmail.com56789Daily$589099876


In a file that should have 92 rows of data so 92 records across 52 Lead email addresses, it is only importing 52 records. Is this a limitation of list importing?

1 ACCEPTED SOLUTION

Accepted Solutions
Darshil_Shah1
Level 10 - Community Advisor + Adobe Champion

Re: Custom Object List Import Only Adding One Record?

AFAICT, your dedupe field(s) should be unique for each custom object record, so you should have unique values for the Email Address + Customer Identified combo for each row if you want to import all 92 rows as unique custom object records in Marketo. Thatโ€™s the reason they call it the dedupe field(s), right. ๐Ÿ™‚

View solution in original post

3 REPLIES 3
Darshil_Shah1
Level 10 - Community Advisor + Adobe Champion

Re: Custom Object List Import Only Adding One Record?

AFAICT, your dedupe field(s) should be unique for each custom object record, so you should have unique values for the Email Address + Customer Identified combo for each row if you want to import all 92 rows as unique custom object records in Marketo. Thatโ€™s the reason they call it the dedupe field(s), right. ๐Ÿ™‚

nhabischWings
Level 5

Re: Custom Object List Import Only Adding One Record?

Ohhh yeah duh wow, that makes sense lol.
Thank you!!

Darshil_Shah1
Level 10 - Community Advisor + Adobe Champion

Re: Custom Object List Import Only Adding One Record?

You're welcome! Glad to be of help.