I'm looking to create a campaign that says "if x form is submitted after 6 PM, send an email to the customer to notify them that they will be contacted by a sales rep during normal business hours" I have the flow step in mind to update the field, but I'm having a hard time creating the trigger that works. This is for the time only, not for the date. Any ideas?
Hi Amanda, depends 😉 Which kind of forms do you need this feature for? If it's a contact form normally people don't submit 2 Forms in less than 5-10 minutes (that's what I expect it to take time) and 1 day later it's okay when the second form overwrites the first value in the database field. And if it's within 5-10minutes you can also use the other timestamp for the first form action without bigger impact. But yes, that could be a problem.
@Steffen, thanks! I have a follow up quesition; sine that token has to write to a text field, how do you create the logic without having tons of 'timestamp contains' about ten times in the smart list?
Hi Amanda, If a campaign would change a field to {{system.time}} you would have a field which contains the exact time of a form submit. After that you could trigger on this field using "starts with" or "contains" filter.
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