Copying HTML to text

[Jasmine_Kyles]

I'm using the Email Editor 2.0 - Rather than copying each section of my newsletter to text, is there a way to copy all of the HTML to text at one time?

[Jim_Thao7 · Accepted solution]

Click on Text at the bottom and you will see the editor for the Text version w/ the options to copy from HTML or automatically copy over from HTML.

[Justin_Cooperm2]

Jasmine Kyles​ - Can you elaborate on what you want to do? In Email Editor 2.0, the contents of all rich-text elements will auto-copy to the text version. Are you wanting something else to get copied over?

Justin

[Anonymous]

Hi Jasmine Kyles​

I think you have an issue and it's Marketo bug.

Because similar issue was posted at  Japanese MUG today

Please give more information.

- which mail template

- browser

- OS

[Justin_Cooperm2]

What is the bug? I have not seen any issues with the functionality I described above.

[Anonymous]

This issue has been reported by a few companies in JMUG.

- Automatically copy from HTML is enable

- Edit Message Body at HTML tab but Text is still blank

Environment

- Basic template

- Chrome 5.0.2883.87 m

- Windows7

- No Editing HTML directly

Workaround

- Copy & paste text manually

[Justin_Cooperm2]

When you say "edit message body at HTML" tab, what do you mean? Remember, the only thing that gets copied is the text contents of a rich-text element, nothing else. No other part of the HTML will get copied over. A rich-text element is defined here: https://docs.marketo.com/display/DOCS/Email+Template+Syntax

https://docs.marketo.com/display/DOCS/Email+Template+Syntax

So, using your example, when I have a rich-text element like this

<div class="mktoText">

Here's some body

</div>

I can either edit the rich-text contents using our rich-text editor (click the element in the WYSIWYG and select "Edit") or I can click "Edit Code" at the top of the email editor and then add some additional copy via the HTML code editor. When I press "Save" and return to the WYSIWYG, I do see the new text copied over into this element in both the HTML version of the email and the TEXT version.

Justin

[Anonymous]

I called "HTML Tab" is

I called "Edit Massage Body" is

Text is empty after the user saved.

[Jasmine_Kyles]

Yes, I do think this might be a bug when I'm using Chrome. I was trying to avoid copy + paste manually. I am able to copy all the HTML to text in other browsers.

[Anonymous]

Hi Justin Cooperman​

Today I am getting this issue.

Please watch this video.

http://pages-demo.ogis-ri.co.jp/rs/058-IBN-156/images/editor2bug.mov