Conditional form fields fully visible in external Lightbox embed

Anonymous
Not applicable

Conditional form fields fully visible in external Lightbox embed

Hi all,

We have created a Marketo form for a client to embed on their website. The form has a couple of conditional fields which should appear based on the answer to a question.

When embedded on the client's development website (Lightbox format), the form simply displays all fields in the form, and there is no conditional logic available which makes the form confusing.

Has anybody experienced this issue before, or know of any reason why it would be doing this?

Thanks!

Diana

1 REPLY 1
SanfordWhiteman
Level 10 - Community Moderator

Re: Conditional form fields fully visible in external Lightbox embed

Conditional fields = Visibility Rules.

Please post a URL to your sample form.  There should be no difference in the operation of VRs if a form is embedded and shown in a lightbox, assuming you are not depending on PreFill in some way.