Compare two fields then take action?

SanfordWhiteman
Level 10 - Community Moderator

Re: Compare two fields then take action?

Absolutely! Any data types can be compared. Was just diving into people's common confusion about when two String/multivalued String fields are considered "equal".

Alok_Ramsisaria
Level 10

Re: Compare two fields then take action?

We ran into a similar issue couple of weeks back. Finally, we had to create a webhook to compare the two fields and then push that data back in MKTO to trigger a campaign. If you already have a server, you can create the webhook or we can help you with that. If you don't have a server, you can do custom coding in SFDC to match this data and update a custom field in MKTO. This custom field can be used in the flow of your smart campaign.

Amy_Lepre
Level 7

Re: Compare two fields then take action?

Thanks for the feedback everyone. I'm also interested in the RingLead document. For now we are going to do some custom coding in SFDC. Kind of a clunky solution, but what can you do??

Denise_Greenb12
Level 7

Re: Compare two fields then take action?

Hi Amy,

Self-promotion isn't allowed in the Community but I think it's okay to mention that someone else offers a useful service. I have contracted with Sanford in the past to provide Webhooks for my clients. They are super-useful tools but not everyone knows how to produce them.

Denise