Hello,
I am building newsletters based on templates, one for Aus and one for NZ. Aus and NZ are separate workspaces in our Marketo. I have built the Aus version, and want to clone it to the NZ workspace to localise. When I try I get an error message, saying it can't be cloned becasue an asset is in use or being used. What is the best way to clone programs between wrokspaces? Am I doing it wrong or is there an issue with permissions/our Marketo?
Thanks!
Solved! Go to Solution.
Hey Lucas,
This is an error that often comes up when you're trying to clone a program that uses a template that isn't shared to the other workspace (not a very helpful error message, I know). You might want to check what email/landing page templates are being used, and whether those are in shared folders within design studio.
There's a few other things it could be, but that'd be my first port of call
Hey Lucas,
This is an error that often comes up when you're trying to clone a program that uses a template that isn't shared to the other workspace (not a very helpful error message, I know). You might want to check what email/landing page templates are being used, and whether those are in shared folders within design studio.
There's a few other things it could be, but that'd be my first port of call
Hi Grace,
I think that was the problem. Thank you for the quick response.
No problem, Lucas
If my suggestion fixed your issue it'd be great if you could mark it as correct so that this thread shows as resolved - it'll help others with the same problem find the right answer!