Client ID, Client Secret, and Endpoint Keep Changing

[jrod_fis]

I am having a recurring issue almost weekly with the Client ID, Client Secret, and Endpoint URL changing. Does anyone have information in regards to the cadence/refresh of these? It is causing recurring outages and disconnects with Zapier. 

[Steven_Vanderb3 · Accepted solution]

They don't change. Maybe another user is changing them in Zapier or you're receiving an error that means something else?

[jrod_fis]

Thank you, Steven, that was my initial thought. Just found it odd that there were differences in the ID between the systems. I will keep diving deeper with Zapier and seeing if I can catch the issue live next time and take screenshots. Unfortunately, I was not driving the last time this was happening and we were more concerned about restoring services. 

[SanfordWhiteman]

Yep, my thought is it’s actually that the access_token isn’t being properly rotated and there’s a generic error like “Check client_id and client_secret“ instead.