We send out a monthly newsletter and am attempting to create a change in progression status if they click on a specific link within that email. Unfortunately i can't get the activity to even appear in my lead record's activity. What would be preventing this activity from appearing?
I removed the http:// and Track Link is checked along with include mtk_tok.
Pls post a screenshot (or plain HTML) of the link exactly as it appears in the rendered HTML source of a message (in your Inbox, not in Marketo).
i am not able to access that info. What is it you are looking for? What are you thinking i am missing because none of the links are showing in my lead's activity. I don't create the emails or the pages. I know i have come across this before, but cant remember the resolution and neither does my colleague that had built the email.
Please post a screenshot or the log entry.
Are you using a tokenized link like {{my.URL}}
Does your test lead have a log entry?
Surely you have (or can get) a copy of an email in your Inbox. Then we can check the real-life link as seen by a lead. No need to guess at reasons when this is ultimately a technical question: "Is the lead going to our tracking server when they click a link?"
Do you have a smart campaign tracking the 'link click'? Or are you just wanting to show it in the activity log as history?