Re: Changing Marketing Program Owner?

Anonymous · ‎11-30-2015

Hi All!

I'm having trouble finding where I can manage marketing program owners. See below:

Most names that show up in the picklist are no longer users in Marketo (they have been deleted).

Do you know where I can manage these users? Any help is appreciated!

Thank you,

Sara

Josh_Hill13 · ‎12-01-2015

In this case, these are Tags.

Go to Admin > Tags > Program Owner > Edit Tag and change the picklist.

The challenge is that if you remove such people, their Tags become empty and you will have to go to All programs to update this. If you replace their names, then they may update across ALL programs where Name X became Name Y.

I am not a big fan of this Tag because of this issue, but it's a bit more reliable than the Marketo Created By, which disappears when you remove a User from Admin.

View solution in original post

Josh_Hill13 · ‎12-01-2015

In this case, these are Tags.

Go to Admin > Tags > Program Owner > Edit Tag and change the picklist.

The challenge is that if you remove such people, their Tags become empty and you will have to go to All programs to update this. If you replace their names, then they may update across ALL programs where Name X became Name Y.

I am not a big fan of this Tag because of this issue, but it's a bit more reliable than the Marketo Created By, which disappears when you remove a User from Admin.

Anonymous · ‎12-02-2015

Super helpful. Thank you Josh!